Privacy Policy
Last updated: August 2026
Elevate Plastering respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your choices. We handle your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth), and we keep it in plain English.
What we collect
When you request a quote or contact us through the enquiry form on our website, we collect the details you provide, such as your name, email address, phone number, your budget and timeframe, and your message. We only collect what we need to respond to you and quote your job. Our website also records basic, aggregated visitor statistics, such as pages viewed and how visitors found us, which do not identify you personally.
How we use it
We use your information solely to respond to your enquiry, prepare your quote, carry out your job, and stay in touch about your request. We do not sell your information, and we do not use it for anything you would not reasonably expect.
Third parties
Enquiries submitted through our website are processed and delivered to us by a third-party form service on our behalf. We also use trusted providers for website hosting and email. These providers only handle your information to provide their service to us. Some of them may store or process information outside Australia; where they do, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.
Storage and security
We take reasonable steps to keep your information secure and to protect it from misuse, loss and unauthorised access. We keep it only for as long as we need it.
Access, correction and complaints
You can ask us to access, correct or delete the personal information we hold about you, or make a complaint about how we handle it, by emailing barneslachlan2@gmail.com. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
We may update this policy from time to time. The current version is always on this page, with the date it was last updated shown above.